Apartment Service Manager – Delray

LUMA Residential | Houston, TX 77077

Starting Pay: $32.00 per hour

Lead the Service Team. Take Ownership. Build Your Career with LUMA!

LUMA Residential is looking for an experienced, hands-on Apartment Service Manager to lead maintenance operations at Delray, located at 1715 Enclave Parkway, Houston, TX 77077.

We're seeking a dependable, organized, and technically skilled leader who takes pride in maintaining a beautiful community, delivering exceptional resident service, and keeping maintenance operations running efficiently.

If you're a problem-solver who enjoys leading a team, staying ahead of maintenance needs, and using technology to work smarter, we want to meet you!

What You'll Do

• Lead & Develop Your Team: Supervise, train, and support maintenance team members while establishing clear expectations, accountability, and a positive work environment.

• Oversee Daily Maintenance Operations: Prioritize service requests, troubleshoot maintenance issues, and ensure work orders are completed accurately and within company standards.

• Manage Make-Readies: Coordinate apartment turns, repairs, inspections, and scheduling to ensure vacant homes are ready for new residents on time.

• Protect Our Community: Implement preventative maintenance programs, conduct routine property inspections, and proactively address repairs to preserve the community's physical assets.

• Maintain Pools & Equipment: Oversee pool maintenance, water chemistry, equipment operations, inspections, and applicable safety requirements.

• Stay Organized & Accountable: Complete required daily, weekly, and monthly maintenance reports, track work orders, monitor inventory, and communicate progress and concerns to management.

• Leverage Technology: Utilize Yardi, digital maintenance systems, and AI-powered tools to improve efficiency, documentation, and communication.

• Deliver Exceptional Service: Communicate professionally with residents, vendors, and management while ensuring a safe, attractive, and well-maintained community.

• Respond When Needed: Participate in a rotating biweekly on-call schedule and respond promptly to maintenance emergencies.