Lead with Excellence! Join LUMA Residential as a Multi-Site Service Manager!

$1,000 Hiring Bonus on Your First Full Paycheck!

Starting Pay: $35.00 per hour

Exclusive Onsite Housing Perk: 50% Off Your Apartment Home!

Position: Multi-Site Service Manager – The Barton & The Bowen on Henderson

Locations:

The Barton Apartments
1811 Greenville Ave, Dallas, TX 75206

The Bowen on Henderson
2525 N. Henderson Ave, Dallas, TX 75206

Two Exceptional Communities. One Outstanding Leadership Opportunity!

Are you an experienced apartment maintenance leader who takes pride in developing a strong team, maintaining beautiful communities, and delivering exceptional resident service?

LUMA Residential is seeking a skilled, highly organized, and hands-on Multi-Site Service Manager to oversee maintenance operations at The Barton Apartments and The Bowen on Henderson, two distinctive apartment communities located less than one mile apart in Dallas's vibrant Lower Greenville and Henderson neighborhoods.

We're looking for a dependable, technology-savvy leader with strong maintenance expertise, working knowledge of Elise AI, exceptional organizational skills, and the ability to successfully lead and direct a maintenance team across two communities.

As an added welcome to the LUMA family, you'll receive a $1,000 hiring bonus on your first full paycheck! Plus, if you choose to live onsite at one of the communities you manage, you can enjoy a 50% apartment rental discount, subject to company policy and availability!

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Why You'll Love Working Here

As a Multi-Site Service Manager at LUMA Residential, you'll have the opportunity to make a meaningful impact across two exceptional communities.

This isn't just another maintenance position. It's an opportunity to lead operations, preserve valuable assets, develop your team, and help create the exceptional living experiences our residents deserve.

You'll enjoy:

• Competitive Pay: Starting at $35.00 per hour.

• $1,000 Hiring Bonus: Paid on your first full paycheck.

• 50% Onsite Apartment Discount: Enjoy 50% off an apartment home when choosing to live onsite at an eligible assigned community, subject to company policy and availability.

• Multi-Site Leadership: Oversee two conveniently located communities less than one mile apart.

• Professional Growth: Expand your leadership experience while managing maintenance operations across multiple properties.

• Team Collaboration: Work alongside dedicated property management professionals who share your commitment to excellence.

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What You'll Do

As our Multi-Site Service Manager, you'll bring the LUMA Playbook to life by:

• Leading Maintenance Operations: Direct and coordinate daily maintenance activities across The Barton and The Bowen on Henderson, ensuring both communities receive exceptional service and attention.

• Developing & Directing Your Team: Lead, train, coach, and hold maintenance team members accountable for quality workmanship, productivity, timely completion of assignments, and professional service.

• Managing Service Requests: Prioritize, assign, track, and ensure timely completion of resident work orders while maintaining clear communication and accurate documentation.

• Overseeing Make-Readies: Coordinate apartment turns, repairs, inspections, and scheduling to ensure vacant homes are move-in ready according to company standards.

• Protecting Our Communities: Implement preventative maintenance programs, conduct routine inspections, and proactively address maintenance needs to preserve the physical assets of both properties.

• Troubleshooting & Repairing: Provide hands-on technical expertise in HVAC, plumbing, electrical, appliance repairs, and general building maintenance when needed.

• Maintaining Community Amenities: Oversee the maintenance and safe operation of pools, common areas, building systems, equipment, and other property amenities as applicable.

• Managing Inventory & Expenses: Monitor maintenance supplies, coordinate vendor services, manage expenses, and identify cost-effective solutions without compromising quality.

• Staying Organized & Accountable: Manage maintenance schedules, track work order performance, monitor make-ready progress, and complete required reports.

• Leveraging Elise AI & Technology: Utilize Elise AI, property management software, digital work order systems, and other technology to improve maintenance coordination, efficiency, communication, and resident service.

• Responding When Needed: Participate in the required on-call rotation and coordinate timely responses to after-hours maintenance emergencies.

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