Service Manager

We are seeking an experienced, hands-on Service Manager to lead maintenance and repair operations for heavy equipment and specialized vehicles. This full-time leadership role coordinates workflow, supervises technicians and mechanics, supports complex troubleshooting, manages department resources and budgets, and ensures safe, timely, high-quality service. The successful candidate will combine deep mechanical knowledge with strong leadership, organization, and customer-service skills.

What You’ll Do

• Coordinate, schedule, prioritize, and supervise maintenance, inspections, diagnostics, and repairs.
• Lead technicians and mechanics, monitor workmanship and productivity, and provide coaching and development.
• Ensure compliance with safety requirements, manufacturer procedures, and applicable regulations.
• Assist with complex mechanical, hydraulic, electrical, pump, and vehicle-system troubleshooting.
• Manage work orders, service records, staffing capacity, parts and supply needs, and equipment readiness.
• Provide high-level customer service and resolve service concerns promptly and professionally.
• Develop and manage the service department budget and monitor operational and financial performance.
• Coordinate employee training, certifications, licenses, and technical development.
• Partner with branch leadership, parts, sales, rental, accounting, manufacturers, and vendors to support safe and profitable service operations.