Service Manager

Stowers Machinery is proud to expand from East Tennessee into Southern Florida through the opening of Coastal Construction Equipment, LLC, the region's CAT Compact Equipment Dealer. This expansion strengthens our ability to provide customers with exceptional sales, rental, parts, and service support.

Don't miss the opportunity to join our team during this exciting period of growth and help build the future of our Southern Florida operation. Apply today!

Position Scope:

The Service Manager position is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at the highest possible percentage.

As a Service Manager, you will be working in a dynamic and fast-paced environment that requires a high level of organizational and interpersonal skills. The role will involve overseeing a team of service professionals, ensuring exceptional service delivery, and managing both internal and external customer relationships.