Service Manager

The Uftring Auto Group is hiring for our award-winning service team!

We have a thorough but FAST hiring process!

The Service Manager is responsible for overseeing the service department, ensuring customer satisfaction, and optimizing operations, including scheduling, parts management, and technician performance.

PAY BEGINS AT $52,000 PER YEAR plus BONUSES!

BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!

COMPENSATION AND BENEFITS:

• The compensation for a Service Manager starts at $1,000 per week with monthly bonuses.
• We have a solid and stable reputation – we have been in business for over 43 years!
• Great opportunities for advancement – we promote from within!
• Attractive Vacation and Paid Time Off – with PTO available within the first year of employment.*
• Paid time off for bereavement.*
• Medical, dental, vision, life, short term disability, and Teladoc insurance plans – with Company participation.
• 401(k) Plan with Company participation.
• Attractive employee discounts on vehicles, parts, and services.
• Safety shoe/boot or safety glasses reimbursement policy.

*See Team Member Handbook and Policies for full details.

QUALITIES FOR SUCCESS:

• Two years of Service Manager experience or two years of Service Advisor experience.
• College degree and factory training credentials.
• Ability to operate the department at a profit according to dealership guidelines.
• Ability to read and comprehend instructions and information.
• Excellent communication, supervisory, and managerial skills.
• Must be a strong leader and coach with strong problem solving skills.
• Must be a team player with impeccable honesty and integrity.
• Must possess a valid IL driver’s license with an acceptable driving record

KEY RESPONSIBILITIES:

• Forecast goals and objectives for the department and strive to meet them.
• Strive for harmony and teamwork with all other departments.
• Prepare and administer an annual operating budget for the Service Department.
• Develop and maintain relationships with manufacturers.
• Knowledge of warranty and CSI guidelines.
• Attend DOC meetings, Fixed Op meetings, safety meetings, and franchise meetings.
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations such as hazardous waste disposal, OSHA right to know, etc.
• Hire, train, motivate, counsel, and monitor the performance of all Service Department staff.
• Direct and schedule the activities of all department employees.
• Provide technical assistance to employees as needed.
• Ability to review and revise customer repair orders and inspect the quality of technician repairs.
• Ability to conduct trend analysis and analyze technicians for productivity.
• Conduct meetings with department employees to discuss activities and problems of mutual interest.

SCHEDULE:

• Monday through Friday from 6:00 a.m. until 5:30 p.m.
• Saturday from 8:00 a.m. until 12:00 p.m. (in rotation).

“The sure way to miss success is to miss the opportunity.” – Victor Chasles.

APPLY TODAY TO MAKE SURE YOU DON’T MISS YOUR OPPORTUNITY!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.