Service Manager

Service Manager Job Description

White Knight Pest Control is seeking a motivated and dependable Service Manager to lead and support our technician team. If you're an experienced pest control professional ready to step into a leadership role, this is your chance to make a meaningful impact!

About the Role

As a Service Manager, you will serve as the day-to-day support leader for your branch’s technician team. You’ll work closely with the Branch Manager to ensure quality service, technician development, and customer satisfaction. This role includes running a route 3–4 days per week.

Minimum Qualifications

Valid Pest Control License with at least 1 year of experience (any state).
Valid Driver’s License held for at least 4 years.
Clean driving record: no more than 2 tickets and 1 or fewer at-fault accidents in the past 3 years.
At least 21 years of age (insurance requirement).
Ability to pass pre-employment and random drug testing, including for THC/CBD, regardless of legality or prescription.

Key Responsibilities

Open the office and support technicians each morning.
Report and coordinate vehicle and equipment maintenance.
Distribute and manage product (chemical) inventory.
Facilitate weekly training sessions and ride-along field training.
Motivate and lead technicians to deliver top-tier service.
Ensure compliance with company policies and service standards.
Assist in hiring, onboarding, and developing new team members.
Promote a positive, professional work environment.

Key Attributes

Strong leadership and problem-solving abilities.
In-depth knowledge of pest control techniques and standards.
High level of professionalism and accountability.
Excellent verbal and written communication skills.
Well-organized, punctual, and leads by example.

Compensation & Benefits

Monthly commission plus bonuses, sales commissions, and tips.
Company truck and fuel card provided.
401(k) plan with company match.
Health, dental, and vision insurance.
$50,000 life insurance fully paid by the company.
Paid time off and paid training.

Job Type

Full-time
Schedule: Monday–Friday, 8-hour shifts with rotating weekends.

Experience & Certifications

1+ year of pest control experience (required).
Valid Pesticide Applicator License (required).
Valid Driver’s License (required).

Work Location

Field-based – You will be working on the road.

If you’re ready for a rewarding career in a stable industry with growth potential, we’d love to hear from you. Apply today!

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