Service Manager Workshop

Workshop Service Manager – Franchise Dealership

Location: Mpumalanga

Salary: ±R100 000 CTC (Negotiable)

Benefits: Company Car + Fuel + Incentives | Medical Aid | Provident Fund

Our client, a leading franchise dealership, is seeking an experienced Workshop Service Manager to lead and grow their high-performing service department. This is a fantastic opportunity for a results-driven professional who thrives in a dynamic automotive environment.

Key Responsibilities:

• Lead, motivate, and manage the service department, ensuring high productivity and service quality.

• Maintain and grow customer satisfaction by managing service standards, customer relationships, and feedback.

• Oversee staffing, talent retention, training, and development to build a high-performing team.

• Manage service operations including workflow, scheduling, workshop processes, and dealer management systems.

• Monitor profitability, costs, and budgets, applying business acumen to achieve targets.

• Ensure compliance with manufacturer standards, audits, and safety regulations.

• Drive continuous improvement and implement process enhancements to optimize efficiency.

Requirements:

• Minimum 5 years experience as a Service Manager at dealership level.

• Experience with franchise dealerships and reputable automotive brands preferred.

• Strong technical knowledge, problem-solving abilities, and workshop oversight experience.

• Proven leadership, communication, and team-building skills.

• Solid understanding of accounting, marketing, and service profitability.

If you are passionate about leadership, customer service excellence, and operational results, this is your chance to take your career to the next level. Apply now!