Service Mobile Technician Automotive Car Dealership
Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline and continuous improvement.
We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in sales and servicing products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business is defined in our Core Values, Vision and Mission statements.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long- and Short-Term Disability Insurance
- 401(k)
- Life insurance
- Critical Illness
- Hospital Indemnity
- Accident Insurance
- Paid vacation for full time employees
- Employee discount on cars, parts, and service
- Drug Free Work Environment
- We’re passionate about our culture
RESPONSIBILITIES:
- Diagnose and Repair: Identify and troubleshoot vehicles using diagnostic tools and software. Perform necessary repairs, replacements, or adjustments to restore functionality.
- Maintenance: Conduct routine maintenance, such as oil changes, tire rotations, brake inspections, and other preventative measures, to ensure equipment remains in good working condition.
- Field Service: Travel to customer sites to perform on-the-spot repairs and maintenance. Ensure all necessary tools, parts, and equipment are available for efficient service delivery.
- Customer Interaction: Communicate effectively with customers to understand their concerns, explain repairs, and provide updates on the status of their equipment.
- Documentation: Maintain accurate records of all services performed, including work orders, parts used, and time spent on each task. Ensure all paperwork is completed and submitted in a timely manner.
- Safety Compliance: Adhere to all safety regulations and protocols while performing repairs and maintenance. Ensure that all work is conducted safely to prevent accidents and injuries.
- Inventory Management: Monitor and manage inventory levels of parts and tools. Order replacements as needed to ensure that service operations are not interrupted.
- Training and Development: Stay updated on the latest technology, tools, and industry best practices. Participate in ongoing training to enhance skills and knowledge.
- Responsibilities: Must be on time for mobile appointments. May require working on weekends and after hours.