Service Now Developer
Summary
ServiceNow developer and subject-matter expert (6-8 years' experience) who builds and scripts ServiceNow solutions, integrates AI capabilities like Now Assist, mentors team members, supports project coordination, and presents technical concepts to stakeholders. Based in Pune, Gurugram, or Bengaluru with a budget of up to 32 LPA.
YOE - 6-8
Budget - 32LPA
Location - Open to all 3 locations (Bangaluru, Pune & Gurugram)
Req ID - 9734
Job description -
ServiceNow AI/ Now Assist expert
- Technical Leadership: Serve as a subject matter expert, mentoring team members and guiding technology-driven initiatives that align with organizational goals.
- ServiceNow Expertise: Develop, script, and implement technical solutions in ServiceNow, including exploring and integrating AI capabilities such as Now-Assist.
- Cross-Platform Technical Knowledge: Maintain a broad technical understanding beyond ServiceNow to effectively communicate and collaborate across disciplines.
- Communication & Presentation: Explain complex technical concepts clearly to both technical and non-technical audiences, and craft compelling PowerPoint presentations and documentation.
- Opportunity Identification: Proactively explore emerging technologies, particularly AI, to suggest innovative solutions that enhance business processes and impact.
- Collaboration: Work closely with stakeholders at all levels, contributing your expertise as an effective technical collaborator and influencer.
- Project Support Activities: Assist in coordinating project activities, standardizing processes, preparing and maintaining project documentation, tracking progress, and supporting resource management to help ensure the success and efficiency of multiple initiatives. Skills & Competencies:
- Proficient in leveraging AI tools and technologies to optimize workflows and improve decision-making.
- Ability to integrate AI-driven solutions into daily tasks for enhanced efficiency and accuracy.
- Strong understanding of AI applications relevant to [specific domain, e.g., ITSM, operations, analytics (Now Assist)].
Responsibilities:
- Utilize AI-based tools to automate repetitive tasks and streamline processes.
- Apply AI insights to improve quality standards and reduce operational bottlenecks.
- Stay updated on emerging AI trends and recommend innovative solutions for continuous improvement.
Required Skills and Qualifications
- Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 6-8 years of technical experience, with a focus on ServiceNow development and integration.
- Demonstrated proficiency in ServiceNow scripting, workflow automation, and AI capability integration (Now Assist).
- Exceptional communication skills, with the ability to translate technical ideas into actionable insights for varied audiences.
- Advanced presentation skills, including effective PowerPoint generation and delivery.
- Proven ability to identify, evaluate, and implement technology-driven opportunities.
- Experience in supporting project activities such as documentation, process optimization, progress tracking, and resource coordination. Preferred Attributes
- Strategic thinker with a passion for continuous learning and innovation.
- Agility and adaptability in a dynamic technical environment.
- Experience working in cross-functional, multicultural teams.
- Strong organizational and analytical problem-solving skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.