Service Operations Coordinator

We are seeking a dedicated and detail-oriented Service Operations Coordinator to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring the smooth operation of our service processes, focusing on coordination and support for our after-sales services. This position requires a proactive individual who can effectively manage service call closures and liaise with channel partners to enhance service delivery. Key Responsibilities: - Coordinate and oversee service operations to ensure timely and efficient service delivery. - Manage service call closures, ensuring all customer inquiries and issues are resolved promptly. - Collaborate with channel partners to streamline service processes and improve customer satisfaction. - Utilize Excel for data management and reporting, ensuring accurate tracking of service metrics. - Support the service team in administrative tasks and maintain organized records of service operations. - Identify areas for improvement in service processes and propose solutions to enhance efficiency. Required Skills: - Strong coordination skills with a focus on service operations. - Proficiency in Excel for data analysis and reporting. - Excellent communication skills to interact effectively with team members and channel partners. - Ability to work independently and manage multiple tasks in a fast-paced environment. If you are passionate about service operations and have the required skills, we encourage you to apply for this exciting opportunity to contribute to our team's success.