Service Partner - Vendor Manager
Position: Service Partner - Vendor Management (RMT)
Location: Remote
Requirements:
- Prior experience in business development, sales, partnerships, community management, and other relevant roles.
- Knowledge in hardware and software server administration, troubleshooting and repair, network and switching protocols (remote and on-premises), Network security devices, IT
- Business equipment, software development and virtualization.
- Ability to manage a complex network of companies around the world.
- Strong written and verbal communication skills, ability to clearly communicate with individuals from a variety of countries and backgrounds.
- Excellent negotiating skills.
- Willingness to meet with service partners in off-business hours as required, particularly service partners in other time zones.
- Proficiency in MS Outlook, Excel, Word.
Job Function
Service Partner – Vendor Management (RMT) role is to source, assess and engage new service partners to develop strategic relationship in accordance with TRT’s objective, goals, and strategies.
Primary Workflow:
• Sourcing new partners and executing partnership solutions while maintaining and
strengthening the existing Servicer Partners.
• Research service partners, identify key players and generate interest.
• Developing a deep understanding of the partner's services. business, services portfolio, key
stakeholders, and customer base.
• Keep a great ongoing relationship with current partners and offer new ways to grow the
partnership.
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms
that are in line with business objectives, goals, and strategy.
• Ensure Service Partners comply with contract terms.
• Responsible with Service Partner contracts and ensure contracts renewed on time.
• Ensure proper documentation are created, reviewed, updated, and stored.
• Ensures that the Service Partner Database are always updated.
• Assist CAMs for the availability of Service Partners for project tasks.
Key Deliverables:
• Fully reviewed and understand the Service Partner contract.
• Able to answer questions quickly from Service Partners.