Service Porter / Valet

The primary responsibility of the Service Drive Valet is to maximize customer satisfaction by promptly greeting customers, maintaining efficient traffic flow through the service lane, and maintaining the cleanliness of the lane.

• Greet customers when they arrive for service and direct them to the appropriate service advisor
• Drive customer and dealership vehicles in a careful and prudent manner
• Prepare cars for service with protective materials (I.E. floor mats, seat covers, etc.)
• Remove cars ready to park from service lane, and lock the car after parking it.
• Respond promptly to cashier's request for customer key pick-up
• Remove all protective material from cars in drive-out lane after pulling them up for customer pick up
• Maintain the service lane and customer lounges, clean and orderly at all times as needed
• Maintain the entrance and exit to the service and drive out lanes clean and orderly at all times
• Assist in the shop as assigned for day to day cleaning
• Assist the Service Manager, Service Advisors and other dealership personnel as requested
• Any other duties as assigned by management