Service Product Manager - Europe
Summary
A Service Product Manager in Bucharest who owns the lifecycle of service offerings for Sungrow's PV and energy storage solutions across Europe — defining service packages and requirements, monitoring performance, and launching scalable services with product, R&D, sales, and finance teams.
- Own the development and lifecycle management of service products for PV and ESS customers across Europe.
- Translate customer, market, and service-team feedback into clear product requirements and improvement plans.
- Define service concepts, standard packages, value propositions, and supporting documentation.
- Work closely with Product Management, R&D, Service Operations, Sales, and Finance to launch scalable service solutions.
- Monitor service performance, customer adoption, profitability, and market trends to identify growth opportunities.
- Support training and enablement for internal teams and partners on new service products and processes.
- Degree in Electrical Engineering, Business Administration, Renewable Energy, or a comparable field.
- Several years of experience in product management, service development, technical sales, or service operations.
- Good understanding of PV, ESS, power electronics, or other technical energy solutions.
- Strong commercial awareness and confidence turning complex technical topics into customer value.
- Structured, analytical, and proactive working style with strong stakeholder-management skills.
- English C1; Romanian B2 or higher is a plus, and other European languages are welcome.