Service Program Manager_TC28825

The job responsibilities will include, but are not limited to:

• Manage pre-launch service readiness approval to ensure service capability, cost structure, and operational feasibility are validated before product/service rollout.
• Support Service Gate decisions by validating service cost, entitlement, and commercial feasibility.
• Develop and maintain service cost rate models (labor, parts, logistics) across APAC regions.
• Oversee service renewal process, including contract validation and entitlement updates in systems.
• Manage PR/PO processes for service enablement.
• Ensure contract and entitlement accuracy to prevent unsupported service commitments.
• Support lifecycle service programs with cost planning and financial tracking.
• Provide financial support for deployment projects, including AI/HPC and liquid cooling environments.
• Coordinate with Sales, Service, Finance, and Logistics to ensure alignment on pricing and execution readiness.
• Maintain governance records and documentation to support compliance and audit requirements.