Service Sales Executive | Built Environment
We are looking for a highly organized and detail-oriented individual to manage the lifecycle of sales contracts and ensure the ongoing success of our maintenance agreements.
Responsibilities:
- Process and Administer Contracts: Draft, review, and finalize sales contracts and maintenance agreements, ensuring accuracy and compliance with company policies.
- Maintain Service Continuity: Proactively support operations teams by communicating customer requirements clearly and promptly.
- Protect Company Interests: Negotiate contract terms that safeguard company benefits while maintaining strong customer relationships.
- Build Customer Relationships: Develop and maintain positive relationships with clients through proactive communication and engagement.
- Optimize Maintenance Revenue: Secure competitive renewal rates on maintenance agreements, maximizing revenue opportunities.
- Drive Process Improvement: Continuously analyze contract and maintenance workflows to identify and implement beneficial changes.
- Expand Maintenance Portfolio: Develop strategies and initiatives to recapture lost maintenance accounts and acquire new ones.
- Data Analysis and Reporting: Prepare insightful reports on contract and maintenance agreement performance for key management personnel.
- Manage Accounts Receivable: Oversee the collection of outstanding payments from customers for contracts and maintenance agreements.
- Special Projects: Address additional tasks and projects assigned by the department head or manager.
Requirements:
- Possess a Degree/Diploma in Mechanical, Electrical, or Mechatronics Engineering
- Has prior experience in Service or Maintenance, or Engineering Sales
- Experience in Built Environment Sales is advantageous
- Good interpersonal skills
- Independent and able to work in a team
EA license : 22C0971 | EA Registration : R21101298