Service Sales Specialist

Job Summary

Our Services business is critical to our customers’ operational success—and you will play a key role.

We are seeking a dynamic and customer-focused Services Sales Specialist to join the Tetra Pak Services Sales Team. In this role, you will manage and grow customer relationships within the Thermal and Flow Portfolio while working with the Service Sales Managers to develop long term solutions that deliver value for both Tetra Pak and our customers.

The position is based in Hamilton, New Zealand.

You may be travelling up to 50% of your time to our customer sites (most of them locally within driving distance).

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Services Sales Specialist, you will:

• Build and develop strong customer relationships to support the delivery and expansion of our Thermal (Hygienic Heat Exchangers) and Flow (valves and pumps) service portfolio
• Price, quote, and sell Heat Exchanger parts (plates and gaskets), as well as quoting on-site testing and service solutions
• Partner with the Sales Team to grow our Valve and Pump market presence specifically focusing on the growth of Alfa Laval Valves and Pumps
• Support the development and delivery of Valve and Pump Service Level Agreements (SLAs) in collaboration with the Service Sales Team
• Identify and pursue market opportunities aligned with our Thermal and Flow growth strategy
• Contribute to and execute the Market Growth Roadmap (MGR) with the Services Sales Team
• Gain a deep understanding of customer purchasing drivers from a services perspective
• Create, implement, and follow up on sales and account strategies within the Thermal/Flow portfolio
• Negotiate and close deals with a focus on profitable service contract growth
• Support sales plans and initiatives for key Thermal, Valve and pump accounts

We believe you have

• A strong, technical understanding of thermal, pumps and valves
• Customer focus and willingness to work with our customers
• Self-driven with the ability to work autonomously and deliver results
• Strong desire to learn and grow.
• A collaborative approach, working effectively across sales and service teams
• Excellent communication skills
• Demonstrated success in building long-term customer relationships
• Presentation and influencing skills