Service Specialist
Summary
On-site service technician traveling to customer sites in the Bay of Plenty and Taupo regions to maintain and repair Caterpillar heavy equipment, including fluid checks, filter changes, and minor repairs.
Company :
Terra Industrial New Zealand LimitedGenerous hourly rate + lots of other staff benefits
Ongoing training and career development
Great team and support
We’re looking for a Service Specialist to join the Terra Cat team in Rotorua. You’ll be out in a fully equipped lube truck, visiting customer sites across the Bay of Plenty and Taupo regions, helping to keep Caterpillar machines running at their best.
This is a practical, varied role where you’ll work independently, build strong relationships with customers, and be supported by a knowledgeable team.
What you’ll be doing
Your day will involve servicing and maintaining Caterpillar equipment, including:
Checking, changing and refilling fluids and lubricants
Completing filter changes
Carrying out software upgrades
Inspecting machine systems and components
Performing minor mechanical or body repairs
Cleaning engines and equipment
Completing service and inspection reports
What’s in it for you
Competitive hourly rate: $36.33 – $46.48, depending on experience
Paid overtime after 8 hours, if required
$2,000 pa tool allowance
Industry‑leading training, including Technician Development & Master Technician programmes
Secondment opportunities to Antarctica, NZ mines, Australia and Pacific Island Cat dealers
Discount fuel card (for family use too)
Subsidised medical insurance
$‑for‑$ superannuation contributions up to 6.5%
PPE and uniform provided
A supportive team culture and an active social club
What we’re looking for
A qualified and experienced heavy diesel technician
Full New Zealand driver’s licence (Class 2 preferred)
A positive attitude and good communication skills
Someone who takes pride in their work and enjoys delivering great service to customers
About Terra Cat
Terra Cat is the New Zealand Caterpillar dealer, with 18 locations nationwide from Whangārei to Invercargill. We support customers across a wide range of industries by supplying world‑class equipment, technology and expertise.
Find out more at www.terracat.co.nz
Hit Apply now to submit your application online. Please apply immediately as we will be assessing and progressing on application and may close applications earlier than the advertised date.
If you’d like to know more, call our Talent team on 0800 CAT JOB (0800 228 562).