Service Supervisor

Description

Bill’s Distributing, Ltd. is an industry leader in beverage distribution. We are a family owned and operated company since 1954 and we are looking for a highly motivated individual to join our team as a Service Supervisor. The person in this position assists in the training and development of service employees, and to provide relief coverage of delivery routes as needed.

Essential Job Functions:

· Ride with Service reps and evaluate performance and routing

· Complete daily report of service rep’s day

· Train new service reps on routes

· Assist with training / preparing new service reps for obtaining CDL

· Run routes as needed in the case of employee absences

· Assist with yearly and daily (when needed) routing

· Provide input to Service Managers on service rep performance for annual reviews

· Recommend changes to routes and processes to improve safety and efficiencies

· Participate in the interview and screening process of service candidates

· Efficiently deliver product to customers on assigned routes

· Rotates all product deliveries, FIFO, ensuring the proper quality standards

· Understands and adheres to all BDL product codes

· Builds exciting and creative displays using all BDL brands per supplier agreements

· Understands and adheres to all product quality policies and procedures

· Transports and handles all BDL products with care, avoiding damage to product as much as possible

· Edits and prints invoices using tablet and handheld printer

· Performs proper check in/out procedure during daily route, including properly completed load sheet information

· Maintains a professional relationship with customers and co-workers

· Conducts business in a safe and courteous manner

· Professionally represents the company at all times, on and off duty

· Promotes the responsible consumption of all BDL products

· Delivers “hot shots”, as assigned

· Maintains appropriate uniform and personal appearance standards

· Maintains appearance of Company vehicles, inside and outside

· Works all required shifts as scheduled, including weekends and holidays

· Performs other duties, as assigned

Requirements

· High School diploma or equivalent required

· Must possess a valid Class A CDL (or the ability to obtain a CDL), and have a good driving record

· Minimum 3 years of experience as a routed Service Representative or related experience

Necessary Skills and Abilities

· Must have good communication and basic math skills

· Maintains current knowledge of entire BDL brand portfolio

· Basic computer skills

· Good interpersonal communication skills

Physical Requirements

· Able to handle the physical requirements of lifting various case and keg stock up to 170 pounds

Working Conditions/Environment

· Drives or rides as passenger in tractor/trailer to deliver product in various weather conditions

· Performs work at retailers including occasional work in coolers

· Uses 2 wheeled carts and forklift to unload and/or move product

· Uses tablet and portable printer to edit and print customer invoices

· Communicates during shift with company staff or retailers using personal cell phone

· May be required to work extended hours

We Offer:

• Full Time, Tuesday – Friday (there may be occasional Mondays)
• Salary starts at $55,000-$60,000, depending on experience
• Comprehensive benefits package: Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
• Product Discounts
• Growth opportunities

Bill's Distributing is an Equal Opportunity Employer