Service Supervisor

The Service Supervisor provides direct leadership to Field Service Technicians, the Equipment Delivery team, and the Shop Technician. This position is responsible for ensuring the reliable operation, maintenance, and service of vending, fountain, and related equipment throughout the Jonesboro operating territory, as well as the efficient operation of the Cooler Shop. Key responsibilities include monitoring team performance, ensuring accurate and timely completion of required reports and service and delivery documentation, and providing employees with training, technical support, coaching, and ongoing skills development. The Service Supervisor may also perform additional service-related and administrative duties as assigned.