Service Tech - West Memphis, AR
Summary
Diagnoses and repairs agricultural and construction equipment using electrical, hydraulic, and mechanical knowledge. Maintains records and guides customers through a dealer portal.
Service Technician for an established Case IH dealership.
The ideal candidate is an experienced troubleshooter with strong knowledge of electrical, hydraulic, mechanical, engine, and drivetrain systems, capable of diagnosing and repairing issues efficiently.
Job Responsibilities
- Troubleshoot, diagnose, and repair agricultural and construction equipment.
- Document repair notes including customer information, equipment details, serial numbers, and operating hours.
- Provide guidance to customers on proper operation and maintenance of equipment.
- Utilize the dealer portal to access technical information, manuals, and service updates.
- Ensure accurate parts ordering to complete repairs efficiently.