Service Technician (50801)
Essential Job Responsibilities:
- Performs machine repair and maintenance services both in the shop and at customer sites
- Operates and maintains electric and/or air powered hand tools
- Participates in testing and commissioning products
- Performs pre-startup checks to ensure machines are ready for use
- Meets and/or exceeds the Company’s work quality standards using visual and mechanical inspection methods
- Operates heavy equipment safety and effectively
- Works safely by following established safety procedures and through awareness helps to ensure the safety of others near and around the work area
- Changes and disposes of hazardous waste, such as oil, antifreeze, transmission fluid, parts cleaner and other relevant materials using health and safety protocols according to Company and government guidelines
- Troubleshoots equipment and systems using hydraulic and/or electrical schematics
- Completes repair tickets accurately and thoroughly, indicating work completed and any needed follow-up
- Communicates services and repairs performed to the customer in a professional manner
Competencies:
- Mechanical and electrical knowledge and repair skills
- Strong mechanical and electrical troubleshooting abilities
- Excellent organizational and time management habits
- Good oral and written communications skills
- Treats equipment and tools responsibly
- Service-oriented mindset
- Assists team members when needed
- Self-starter and motivated to complete the job right, the first time
- Accomplishes tasks efficiently without compromising service quality
Physical Requirements:
- Must be able to lift up to 75 pounds without assistance
- This position requires sitting, standing, twisting, squatting, bending, stooping, kneeling, reaching, pushing, and pulling on a daily basis
- Must be able to work indoors or outdoors under a variety of temperatures and weather conditions