Service Technician | Al-Futtaim Automotive | Auto Centers

Overview of the role:

Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction.

What you will do:

Job execution

• Conduct repairs and maintenance on all passenger car and light commercial vehicles

• Complete and maintain check sheets and vehicle write ups on the repair order

• Report additional work required on vehicles after completing an EVHC

• Provide Estimations of repairs & services to customer

• Use a range of technology to complete basic diagnostic checks and electronic inspections

Tools, Equipment and Work Vehicle

• Upkeep tools and equipment in the individual company vehicle as per company standards

• Proper handling of special tools.

• Housekeeping to be maintained at place of work / area of operation

• Usage of special service tools including Intelligent Testers and Scan tools

• Manage parts inventory on vehicle and returns of unused parts

• Manage personal and working environment Health and safety – ensuring safe working practices maintained

• Environmental control of dangerous substances such as oil and brake fluid

Fix it Right First Time

• Ensure zero repeat repairs

• Proper diagnosis and trouble shooting

• Conduct final inspection and quality testing of vehicles

• Achieve high level of customer satisfaction and advocacy

Productivity and Efficiency

• Deliver the desired efficiency and productivity as per targets given.

• Manage time on job to ensure the days scheduled work will be completed

• Time management and punctuality at each job

Skills

Required skills to be successful:

• Trade Certificate / Diploma in Mechanical / Automobile Eng.

• Must show proven technical expertise in independent servicing, repairs, and component replacement

• Basic diagnostic skills with mechanical and electronic faults

• Multi-brand automotive service center experience in the automotive industry is a must

About the team:

The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards.

What equips you for the role:

• At least 5 years of experience on car and light commercial vehicles (LCV)

• UAE clean Driving License is preferable

• Expert understanding of all core vehicle systems

• The ability to explain complex faults to customers if required

• Good English communication skills (verbal & written), Arabic and other languages is a plus