Service Technician

Key Responsibilities

• Carry out minor periodic service and maintenance in accordance with MG Guidelines and IEM SOP.
• Repair or replace worn, damaged, and faulty vehicle parts according to the assigned job order.
• Perform Vehicle Pre-Delivery Inspections (PDI) in accordance with established standards.
• Use approved VDS scanning and diagnostic tools to read and erase vehicle fault codes.
• Assist Repair and Diagnostic Technicians with repair and diagnostic activities as required.
• Continuously develop technical knowledge and skills through formal training and technical learning programs.
• Stay updated with rapidly changing automotive technologies, repair methods, and diagnostic techniques.
• Maintain an inventory of standard technician tools and ensure tools are properly maintained and available for use.
• Provide clear and accurate write-ups of tasks performed and highlight any relevant observations or concerns.
• Immediately inform the supervisor of any safety-related issues identified during vehicle inspection or repair.
• Clock in and out of assigned job orders in accordance with standard procedures.
• Coordinate with the Workshop Controller regarding vehicle status and progress.
• Coordinate with the Parts Advisor to obtain the correct parts required for assigned repairs.
• Follow instructions from the supervisor in accordance with company policies, procedures, and SOPs.
• Maintain a professional attitude and appropriate appearance at all times.
• Maintain company assets and ensure all tools and equipment are used responsibly.
• Keep the workshop and assigned work area clean, organized, and safe.
• Comply with all health and safety procedures, regulations, and company requirements.
• Perform other duties and responsibilities as assigned by the supervisor.

Quality & Performance Standards

• Ensure high-quality workmanship across all servicing and repair activities.
• Complete assigned jobs accurately and efficiently in accordance with MG Guidelines and IEM SOP.
• Follow approved repair, diagnostic, and safety procedures at all times.
• Ensure vehicle concerns and repair activities are properly documented.
• Maintain tools, equipment, and work areas to the required standards.
• Identify and report safety-related concerns promptly.
• Support the workshop team in achieving efficient vehicle turnaround and high customer satisfaction.

What We're Looking For

Experience: Minimum 1 year of relevant experience in a similar automotive Service Technician capacity.

Education: High Diploma in Mechanics or an equivalent automotive technical qualification.

Certification / Training: Brand Advanced Technician Qualification Certification is required.

Technical Skills:

• Good knowledge of vehicle servicing and preventive maintenance.
• Ability to perform minor periodic services and vehicle repairs.
• Knowledge of vehicle PDI procedures.
• Experience using vehicle diagnostic and scanning tools, particularly VDS.
• Ability to identify, repair, and replace worn or faulty vehicle components.
• Good understanding of automotive workshop procedures and SOPs.
• Willingness to continuously learn and develop technical skills.

Computer Skills: Computer literate with the ability to use relevant workshop systems and standard computer applications.

Languages: English is preferred; Arabic language skills are an advantage.

Equipment Knowledge: Good knowledge of standard automotive technician tools and workshop equipment. Telephone and computer skills are preferred.

Personal Attributes:

• Strong accountability and professional integrity.
• Good communication skills.
• Positive initiative and motivation.
• Flexibility and adaptability.
• Strong teamwork and collaboration.
• Good problem-solving skills.
• Professional attitude and appearance.
• Strong attention to detail.
• Commitment to quality workmanship.
• Safety-conscious and QHSE aware.

Why Join Ali & Sons?

At Ali & Sons, we are committed to excellence, technical development, and delivering exceptional automotive service. As part of a leading UAE business group, you will benefit from:

• A professional and structured automotive workshop environment.
• Opportunities for technical training and career development.
• Exposure to MG vehicles and modern automotive technologies.
• A performance-driven culture focused on quality and customer satisfaction.
• Opportunities to strengthen your technical and diagnostic expertise.
• A platform to build a successful long-term career in automotive aftersales.

Ready to Build Your Career with Ali & Sons?

If you are a qualified automotive technician with relevant workshop experience, strong technical skills, and a commitment to quality workmanship, apply now and become part of the Ali & Sons team.