Service Technician - Beresford

Purpose:

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, or Shop Foreman.

Responsibilities:

• Performs diagnostics and repairs on John Deere equipment and technology
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Qualifications:

• Experience with truck and agricultural equipment is preferred
• Strong mechanical knowledge with attention to detail
• Self-motivated
• Ability to work independently and in a team environment
• Experience connecting with customers, maintaining a professional image and establishing rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Ability to lift, carry, and move heavy objects up to 100 pounds
• Must be able to drive forklift
• Valid driver's license and clean driving record for service calls