Service Technician
Company: CMS Engineering
Employment Type: Full-Time, Permanent
✔ Career growth – paid training, study leave, and structured development pathways
✔ Top-tier equipment provided – fully maintained company vehicle, uniforms, tools, and technology
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
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Carrying out service calls, repairs, breakdown response, and routine preventative maintenance
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Diagnosing faults and implementing effective solutions
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Completing all required service documentation and reports accurately and on time
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Maintaining strong customer relationships and providing a high level of service
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Identifying opportunities for additional maintenance or improvement works
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Supporting and mentoring apprentices through ongoing training and development
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Communicating with the Service Coordinator throughout the day regarding job status and completion
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Identifying workplace hazards and maintaining a safe work environment
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Ensuring all work is completed in accordance with company procedures and industry standards
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Participating in the on-call roster as required
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Trade qualification in Refrigeration & Air Conditioning or Mechanical Services
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Current ARC Refrigerant Handling Licence (essential)
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Restricted Electrical Licence (essential)
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Current White Card (essential)
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Current Australian Driver's Licence (essential)
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Previous experience servicing and maintaining commercial HVAC systems
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Strong fault-finding and troubleshooting skills
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Ability to work independently and manage your workload effectively
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Excellent communication and customer service skills
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Commitment to workplace safety and quality workmanship
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Ability to mentor apprentices and support team development
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Full working rights in Australia (essential)