Service Technician - Class C
The Service Technician- Class C is responsible for performing basic maintenance, inspections, and entry-level repairs on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and efficient manner. This position operates under close to moderate supervision and is considered an entry-level technician role. The Service Technician- Class C is expected to develop foundational mechanical and diagnostic skills while supporting shop productivity, quality workmanship, and customer uptime.
The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs.
Major Duties and Responsibilities
- Maintenance and Basic Repairs
- Perform routine maintenance and basic mechanical repairs on medium-duty and heavy-duty trucks
- Assist in inspections and preventative maintenance services
- Replace basic components such as filters, belts, and other wear items
- Assist senior technicians with complex repairs
- Diagnostics Support
- Assist in diagnosing basic mechanical and electrical issues
- Use diagnostic tools and software under supervision
- Learn to identify potential issues and communicate findings
- Work Execution and Quality
- Complete assigned tasks accurately and efficiently
- Read and understand repair orders and follow instructions
- Maintain productivity standards appropriate for experience level
- Communicate repair status and additional needs to service advisors or management
- Safety and Compliance
- Follow all safety policies, procedures, and OSHA requirements
- Keep work area clean, organized, and properly maintained
- Properly use and maintain tools, equipment, and personal protective equipment
- Maintain awareness of environmental and safety hazards in the shop
- Participate in required training and certification programs
- Ensure all work is performed in compliance with Company and regulatory standards