Service Technician - Electrical & Mechanical, Solutions

The technician will be traveling 50% mainly across US and Canada and occasionally

Mexico.

We are looking for someone willing to travel, with knowledge in electronics, mechanics and

automation systems. Strong work ethic, teamwork and pro-active attitude, the technician will

be in direct contact with customers. A period of training will be held first in house where

the technician will receive basic knowledge on the equipment then on the field where he will

assist senior technician and learn from experience in real context. After that period the

technician will be in charge of the installation and maintenance of marker equipment

and guarantee the satisfaction of the customer.

ESSENTIAL DUTIES & RESPONSIBILITIES

In the field duties

• Complete preventive and curative maintenance.
• Installation and training of operator and maintenance staff.
• Ensure safety practices are respected.
• Reporting and address open points.

In house duties

• Follow up on customer needs.
• Test and repair defective parts.
• Prepare visits including kitting and coordinate service with customers.
• Process paperwork.
• Support continuous improvement activities.

The ideal candidate must be enthusiastic, energetic, and a self-motivated team player

with good communication skills and a high level of attention to detail.

Education

• High School Diploma, Associate's degree (a plus), in electronics or related experience required

Qualifications/Experience

• Some experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment
• Experience working with ERP and CRM systems preferred
• Customer Service experience preferred

Required Skills

• Bilingual (Spanish), preferred.
• MS-Office.
• General personal computer knowledge.
• Must be able to read and comprehend electrical schematics and drawings.
• Good oral and written communication skills.
• Must have a strong electro-mechanical aptitude.
• Applicants must be legally authorized to work in the United States.
• Demonstrate a high level of attention to detail when inspecting, troubleshooting, and repairing units to ensure the work is accurate and complete.
• Good manual dexterity, fine motor skills, vision, and hearing.
• Valid driver’s license with a good driving record.
• Ability to lift up to 50 pounds waist high alone and to handle up to 100lbs with assistance.
• Prolonged standing, sitting, stooping, and bending.
• Frequent travel required.
• Valid Passport.