Service Technician II - St John's Wood

General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company’s continued success and that the Company and its employees must embrace common guiding principles in order to realize that success.

The Company’s guiding principles are trust, honesty, integrity and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary to the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise.

We expect every employee to:

1. Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and Philosophy.

2. Ensure adherence to all company policies and procedures.

Summary

Completing service requests in a timely and proficient manner using excellent customer service skills. Repairing and/or installing all appliances as necessary. Compliance with all environmental and OSHA regulations and company policies. Completing and maintaining paperwork as required.

Responsibilities

Skills and Abilities:

· Ability to use hand tools and power tools.

· Ability to follow instructions.

· Excellent time management skills.

· Strong analytical and problem-solving skills.

· Positive Interpersonal skills.

Physical Requirements:

· Prolonged periods of standing and walking.

· Must be physically able to climb ladders, bend, and crawl into awkward spaces.

· Must be able to lift up to 50 pounds at a time.

· Appliance repair/installation - to include dishwashers, disposals, stoves, and refrigerators. This does not include any task that deals with HVAC/Refrigerate (i.e. CFC, HCFC, HFC, HFO, HC).

· Complete work orders using ticket system Servus Connect.

· Electrical - replacement of switches, outlets, and light fixtures.

· Plumbing - must be able to sweat copper, install faucet washers/stems, traps, toilets, faucet sets, and all appliances (e.g. hot water heater or gas range).

· Glazing, caulking, minor carpentry and screening.

· Maintain curb appeal including but not limited to using power blower, pressure washer and other tools as needed.

· Complete turns, evictions and major furniture moving.

· Complete exterior/interior maintenance projects as requested by supervisor.

· Reviewing, understanding complying and fulfilling training requirements for the Operations and Maintenance (O&M) Plans and Programs.

· Reviewing, understanding complying and fulfilling training requirements for the Operations/Maintenance (O&M) Plans and Respiratory Protection Programs.

· Support the Company’s efforts to ensure the property is enforcing the company standards by reporting any illegal activity, hazards, disturbances, or pet violations to the Leasing Office as soon as possible.

· Perform preventative maintenance program inspections.

· Must be available for inclement weather maintenance, before, during & after.

· Other duties as assigned.