SERVICE TECHNICIAN in Elkhart

Job DescriptionJob Description

JOB DESCRIPTION

Summary/Objective:

Provide filed service for equipment at customer sites throughout assigned territory and service in-house returns promptly without sacrificing quality of work.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Troubleshooting and diagnosing electrical, mechanical, and similar problems on equipment and perform timely repairs
• Dismantling defective equipment and installing new or repaired equipment
• Maintaining accurate records of all inspections, tests, and repairs
• Maintain a clean and safe work area
• Manage parts inventory for accuracy through daily cycle counts
• Travel to customer facilities to perform audits of product
• Assist Sales Representatives and OEM with-in-field repairs and quality inspections
• Answer technical questions via phone and email
• Complete warranty dispositions

Characteristic Duties:

• Self-motivated
• Organized
• Ability to operate without the need for direct supervision/guidance

Competencies:

• Familiar with basic power and hand tools
• Mechanical and technical aptitude
• Good interpersonal and communication skills
• Ability to read and interpret blueprints and shop drawings
• Ability to use basic measurement instruments such as tape measure, scales, and gauges
• Ability to read and write English and perform basic math problems
• Basic computer knowledge to complete data entry
• Ability to maintain a valid driver’s license and pass requirements for company driving

Supervisory Responsibility:

• None

Work Environment:

• Work is normally performed in a manufacturing work environment

Physical Demands:

• Moderate physical activity, must be able to stand, bend, stoop, climb, reach and lift product/equipment requiring handling product that can weigh more than 50 lbs

Required Education and Experience:

• High school diploma or equivalent

Education and Experience:

• 1-2 years’ experience directly related to the duties and responsibilities specified

EEO Statement:

All divisions of Airxcel provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to , ,

, , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws.

Other Duties:

Please be advised this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.