Service Technician Intern

At Martin Equipment, you're more than an employee. You're part of a team that values hard work, integrity, teamwork, and genuine care for one another. As a fourth-generation, family- and woman-owned John Deere Construction & Forestry dealer, we've built a culture where people are supported, challenged, and given opportunities to grow. We're passionate about delivering exceptional service and helping our customers succeed, and we know that starts with great people. If you're ready to build a rewarding career with a team that genuinely cares, we encourage you to apply.

POSITION PURPOSE

The Service Technician Intern participates in structured on-the-job training while supporting Service Department operations through basic maintenance, repair, inspection, and shop support activities. This entry-level position provides hands-on experience with construction, agricultural, and heavy equipment while developing technical skills, safety awareness, and industry knowledge. The Service Technician Intern works under the guidance of the Service Manager, Shop Foreman, and experienced technicians to build the foundation necessary for a successful career as an equipment technician.

KEY RESPONSIBILITIES

Customer Support

• Support customer uptime by assisting with equipment maintenance and repair activities.
• Assist technicians in completing repairs accurately and efficiently.
• Support service operations by ensuring equipment is serviced according to dealership and manufacturer standards.
• Maintain a professional attitude when interacting with customers, vendors, and dealership personnel.
• Promote a customer-focused culture through quality work and attention to detail.

Operational Excellence

• Perform basic service and maintenance tasks as assigned.
• Assist with equipment inspections, preventative maintenance, and repair activities.
• Develop skills in component removal, disassembly, inspection, reconditioning, and installation.
• Assist technicians with diagnostics, repairs, and equipment testing.
• Participate in manufacturer, dealership, and technical training programs.
• Maintain accurate records, work orders, service reports, and documentation as required.
• Account for labor time, materials, and parts used during assigned work.
• Maintain service vehicles, shop equipment, tools, and work areas in proper condition.
• Follow established service procedures and technical guidance provided by supervisors.
• Support shop operations and departmental projects as assigned.

Learning & Development

• Participate in structured training and development activities.
• Learn proper diagnostic, repair, maintenance, and inspection procedures.
• Develop knowledge of diesel engines, hydraulic systems, powertrain systems, electrical systems, air conditioning systems, and related equipment technologies.
• Gain experience reading technical manuals, schematics, and service documentation.
• Accept coaching, feedback, and instruction from supervisors and experienced technicians.
• Demonstrate a commitment to continuous learning and professional growth.

Teamwork & Collaboration

• Work closely with technicians, Service Managers, Shop Foremen, Parts personnel, and dealership staff.
• Assist team members with assigned tasks and departmental priorities.
• Communicate effectively regarding work progress, concerns, and training needs.
• Support a positive, collaborative, and team-oriented work environment.
• Demonstrate reliability, professionalism, and a willingness to learn.

Safety & Compliance

• Follow all company, dealership, manufacturer, OSHA, and regulatory safety policies and procedures.
• Utilize required personal protective equipment (PPE) at all times.
• Maintain a clean, organized, and safe work environment.
• Perform assigned work using established safe work practices.
• Report hazards, accidents, injuries, and unsafe conditions immediately.
• Participate in required safety meetings and training programs.

Additional Duties

• Assist with shop cleaning, organization, and housekeeping activities.
• Support equipment setup, inspections, and maintenance projects.
• Assist with special projects and operational initiatives as assigned.

• Perform other duties and responsibilities as assigned.