Service Technician

This role is part of LABGISTICS Asia Pte Ltd's (LABG) Technical Service Department under the Customer Care Division.

Responsibilities:

• Attend to technical inquiries and provide technical support (installation, maintenance, etc.) for customers in product operation
• Perform site survey & manage repair processes to resolve customers' issues
• Manage contractors and perform site supervision to ensure properly installation of products
• Support installation, commissioning of our products
• Up-keeping of technical library for manual and technical drawings
• Support in preparing service quotations and service contracts
• Generate reports for on-going projects for Supervisor’s review

The successful candidate will require the following essential qualifications, experience and attributes:

• At least a NITEC in Engineering
• Customer Service Orientated mindset
• Able to understand/interpret electronics, electrical and other technical schematic drawings
• Understand basic concept of computer networking/equipment
• Experience in basic setup of TCP/IP and physical connection of network equipment is advantageous
• Independent and self-motivated, with a positive attitude towards learning, and a pleasant personality
• Able to perform standby duty as and when activated (evenings and weekends)
• Fresh graduates are welcome to apply