Service Technician (Marine)

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Service Technician (Marine). This position reports to the Account Manager, Marine Taiwan and will be based in Kaohsiung, Taiwan.

About the Position

As a Service Technician in the APAC Marine team, you will play a hands‑on role in delivering technical service and product support to Dometic customers in Taiwan. You will be responsible for installation, commissioning, troubleshooting, and repair tasks, ensuring that our OEM and after‑market customers receive best‑in‑class service. This role places you at the forefront of customer satisfaction and product reliability, while strengthening Dometic’s reputation in the marine industry.

Your Main Responsibilities

• Attend to on‑site service requirements, including system commissioning, sea trials, and troubleshooting for OEM customers.
• Carry out inspections and repairs of Dometic products for after‑market customers in Taiwan.
• Develop and maintain strong customer relationships with OEMs and distributors.
• Gather and relay customer feedback, product insights, and competitive information to the Account Manager for Taiwan.
• Work closely with the Account Manager and Service Manager to evaluate warranty claims and perform repairs or replacements as needed.
• Deliver a high standard of customer service across multiple marine product categories.

What Do We Offer?

You are offered an interesting role in a dynamic, fast‑paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

Experience & Qualifications

To succeed in this role, you should bring a strong foundation in technical service and marine engineering, along with the following experience and qualifications:

• Diploma or professional certification in Marine Engineering or related disciplines.
• Minimum 5 years of hands‑on experience in the marine or leisure boat building industry.
• Proactive and strong communication skills to work with customers and internal stakeholders.
• Initiative, self‑motivation, and the ability to work independently with attention to detail.
• Problem‑solving mindset, hands‑on approach, and ability to work under pressure.
• Proficiency in Mandarin, with basic English communication skills (spoken and written).

Dometic’s Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change, and We walk the talk. These values reflect the heart and soul of Dometic and define what it takes to work here and how we do things.

Join Us

Are you our next star? Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.