SERVICE TECHNICIAN

The Service Technician is accountable for performing the duties and responsibilities described below:

Job Requirements

Key Responsibilities & Job Duties

Diagnostic & Technical Maintenance

• Perform comprehensive diagnostic inspections, troubleshooting, and repairs on recreational vehicles (motorhomes, travel trailers, fifth wheels, and pop-up campers).
• Inspect, repair, and service LP/propane gas systems, 12V DC / 120V AC electrical systems, plumbing, water heaters, and sanitation equipment.
• Diagnose and repair interior mechanical systems, including HVAC units, furnaces, absorption/residential refrigerators, slide-out mechanisms, and power awnings.
• Perform structural, carpentry, roofing, and body maintenance, ensuring weatherproofing and seal integrity across exterior seals and seams.

Quality Control & Safety

• Conduct pre-delivery inspections (PDI) on new and used RV inventory to verify all features, appliances, and safety systems function to manufacturer specifications.
• Execute routine maintenance tasks, winterization, and spring summarize prep services for customer vehicles.
• Ensure strict adherence to OSHA, dealer safety protocols, and industry environmental guidelines when handling hazardous materials and tools.

Workflow & Administrative Support

• Accurately document all work performed, repair steps, labor hours, and parts used on service repair orders (ROs) within the dealer management system.
• Work collaboratively with Service Advisors and Parts Managers to estimate labor time, source necessary replacement parts, and update customers on job status.
• Maintain a clean, organized, and safe work bay, ensuring all shop tools and diagnostic equipment are properly cared for.