Service Technician - Monday to Friday (80% in the workshop and 20% on the road)

YOUR CHALLENGES

Inspect and install fall protection systems, working-at-height equipment, height access and confined space equipment, as well as respiratory protective devices and gas detectors, in accordance with manufacturers’ recommendations. Conduct site assessments, technical surveys, and data collection, and ensure the certification of personal and collective protective equipment.

YOUR RESPONSIBILITIES

Perform inspections and maintenance of specialized safety equipment (fall protection, gas detection, and respiratory protection systems). These tasks may be carried out either at the customer’s site or at a fixed SAM workshop.

In the Workshop

Assess the work required on customer equipment;
Provide estimates to SAM Coordinators using the designated systems (CSD, ISM);
Complete approved work orders and applicable certification documentation.

At the Customer’s Site

Communicate with the customer (when applicable) to confirm equipment location and ensure understanding of site-specific regulations;
Perform the contracted work according to the work order;
Provide an accurate summary of completed work to the Coordinator, including a list of parts used;
Document any equipment removed from the site on the work order (when applicable), obtain the customer’s signature, and provide them with a copy.

Inventory Control

Record all parts used for repairs to ensure accurate inventory tracking and deduction.

Vehicle Maintenance

Maintain and ensure the proper upkeep of the assigned service vehicle.

YOUR SPECIFIC MEASURES OF SUCCESS

Internal and external customer satisfaction levels;
Compliance with company standards, procedures, and policies;
Participation in mandatory training and effective application of acquired skills and knowledge;
Adherence to project schedules, deadlines, and service delivery timelines;
Quality, accuracy, and completeness of work performed and documentation produced;
Compliance with occupational health and safety requirements and regulations.

WHAT WE ARE LOOKING FOR

Diploma of Vocational Studies (DVS) in a related field;
3 to 5 years of relevant experience in a similar position;
Valid driver’s license required;
Ability to travel regularly as part of job responsibilities;
Valid passport required;
Strong sense of autonomy, attention to detail, and organizational skills;
Proactive mindset with a strong sense of initiative and the ability to work independently;
Excellent customer service, interpersonal, and communication skills.

Salary range : $28.45/hour - $35.56/hour
The indicated salary range reflects the compensation scale associated with this position. The level of compensation offered will be determined based on the selected candidate’s experience, skills, qualifications, and overall fit. Our approach is to offer competitive and equitable compensation, aligned with the market and with the expected contributions for the role.