Service Technician - Monday to Friday (80% in the workshop and 20% on the road)

YOUR CHALLENGES
Support our clients in ensuring the compliance of their equipment. Perform the inspection and maintenance of the specialized protection equipment (fall arrest, gas detection and respiratory protection). This could be done at customer site or at a fixed SAM workshop.

YOUR RESPONSIBILITIES
In-shop (80%)

Assess work to be done on customers’ equipment;
Provide an estimate to the SAM coordinators via the system in place (CSD, ISM);
Complete approved orders and applicable certificates.

At customer site (20%)

Interface with customer (if applicable) to confirm equipment location and comprehension of site rules;
Perform work contracted per the order;
Provide accurate final work counts to coordinator as well as parts used;
Document via a workorder any equipment removed from site (if applicable), get a customer signature, and provide a copy.

Inventory control

Log all parts used in repairs so they can be properly relived from inventory;
Maintenance of their vehicle (if applicable).

YOUR SPECIFIC MEASURES OF SUCCESS

Customer service according to our quality standards;
Compliance with our corporate standards;
Ongoing training and application of the material learned in the classroom;
Completion of mandates in projected timeframe.

WHAT WE ARE LOOKING FOR

3 to 5 years of experience in a similar role;

Comfortable working at heights, including climbing ladders and accessing rooftops (20%)

Valid driver’s license;
Ability to travel;
Valid passport.

Salary range : $28.45/hour - $35.56/hour
The indicated salary range reflects the compensation scale associated with this position. The level of compensation offered will be determined based on the selected candidate’s experience, skills, qualifications, and overall fit. Our approach is to offer competitive and equitable compensation, aligned with the market and with the expected contributions for the role.