Service Technician - Plumbing

General Statement of Job:

A service technician is a warranty-based position that is responsible for diagnosing, troubleshooting, and repairing plumbing issues. This position will diagnose common and diverse plumbing emergencies efficiently, accurately and perform plumbing services. Ensure that our customers are satisfied and that all work is completed in accordance with company policy and governmental regulations.

Essential Job Functions:

• Handling a variety of plumbing emergencies efficiently and professionally.
• Installing pipes, drainage systems, sinks, toilets, and knowledge of trim fixtures.
• Testing systems for leaks and other problems.
• Obeying health and safety codes at all times.
• Performing inspections and providing advice to warranty representative and service coordinator.
• Selecting the most cost-effective, quality products for installation and repair.
• Working alongside electricians, construction workers, and other professionals.
• Communicating effectively with clients, especially when a job is taking longer than expected.
• Being polite and respectful of clients and their homes at all times.
• Performs other duties as assigned.