Service Technician

The Service Technician is responsible for installing, maintaining, troubleshooting, repairing, and optimizing dairy equipment and related mechanical, electrical, automation, refrigeration, and specialty systems while delivering high-quality customer service and maintaining the highest safety standards. This role supports customers through preventative maintenance, diagnostics, emergency service, system upgrades, and technical problem-solving under the direction of the Service Manager. Technicians advance through a competency-based career progression framework that recognizes technical expertise, leadership, performance, and contribution to operational excellence.