Service Technician
Posted
About the Role
We are seeking a dependable and skilled Service Field Technician for windows and doors to join our team. In this role, you will provide top-quality service support, troubleshoot issues, and perform repairs and inspections in the field. You will play a key role in ensuring customer satisfaction, product performance, and continuous improvement.
Responsibilities
- Diagnose and complete warranty and non-warranty repairs
- Perform adjustments, part replacements, measurements, and testing
- Prepare tools and materials before service visits
- Document all work and findings accurately
- Assess installation issues and communicate solutions
- Maintain service vehicle organization and cleanliness
- Operate lifts and work at heights safely
- Follow all safety protocols and wear required PPE
Qualifications
- Strong communication skills
- Experience with hand and power tools as well as measurement devices
- Basic computer and mobile app proficiency
- Ability to work under pressure and independently
- Ability to lift and/or carry from 30–75 lbs.
- High school diploma or equivalent
- Bilingual skills (English/Spanish or English/Chinese) a plus
Why Join Us?
Opportunity to grow your skills in a supportive, hands-on environment where no two days are the same.
Additional Information:
We offer a comprehensive benefits package that includes:
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Medical, dental, vision and life insurance benefits
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401k Retirement Plan
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Paid time Off (PTO)
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Company Paid Holidays
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Employee Discount to company products
Value Windows & Doors Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce.
You are welcome to visit our website: www.valuewds.com