Service Technician
Yellowstone Local is proud to represent Mazama Services, an industry leader in water treatment, sewer and drain services, excavation, and water damage restoration.
Ready to put your mechanical skills to work, learn a valuable trade, and build a career with a company that invests in your training?
What's in it for You?
Pay: $14 to $24 per hour, based on experience and qualifications
Schedule: Approximately 40 hours per week, typically Monday through Friday, with workdays generally ending around 4:00 to 5:00 p.m.
Overtime: Additional hours, occasional weekends, or rotating on-call shifts may be required depending on your assigned service area
Health & Dental Insurance: Blue Cross Blue Shield coverage with 50% of the employee premium paid by the company
Retirement: 401(k) with a 3% company match
Paid Time Off: PTO benefits
Additional Benefits: Optional employee-paid Aflac and LegalShield coverage
Company Equipment: Uniforms, tools, specialty equipment, and access to company vehicles and tablets based on your position
Hands-On Training: Approximately 4 to 6 weeks of ride-along training with experienced technicians
Career Development: A 90-day training and evaluation period, plus opportunities to develop skills across multiple service specialties
Why You'll Love It Here
Learn a Trade That Matters: Gain practical experience in water treatment, drain cleaning, sewer services, excavation, or water damage restoration.
Find Your Fit: Explore different service technician roles based on your experience, strengths, and availability.
Get Real Training: Work alongside experienced technicians who will teach you how to troubleshoot problems, operate equipment, and complete service calls safely.
Build Your Skills: Develop mechanical, plumbing, equipment operation, and customer service skills that can support long-term career growth.
Work With a Dependable Team: Join coworkers who value safety, clear communication, accountability, and doing the job correctly.
Stay Active: Spend your workday solving problems, working with tools, and helping customers rather than sitting behind a desk.
Your New Role
Location: Albertville, AL, with service opportunities throughout North Alabama, including Huntsville, Birmingham, Decatur, Gadsden, and Anniston.
Perform residential and commercial field service work based on your assigned specialty.
Assist with installing, maintaining, troubleshooting, and servicing water treatment systems and related equipment.
Perform sewer and drain cleaning, inspections, and maintenance using appropriate tools and equipment.
Support excavation projects, site preparation, and underground utility work when assigned.
Assist with water damage cleanup, restoration, and related equipment operation.
Identify service issues, explain findings to customers, and help determine appropriate solutions.
Operate and maintain company tools, vehicles, and field equipment safely.
Complete service documentation and update job information using company systems, including ServiceTitan when applicable.
Follow established safety procedures when working around wastewater, excavation sites, demolition materials, and other jobsite hazards.
Perform physical fieldwork, including lifting and carrying up to 75 pounds when required by your assigned role.
Work independently as your skills develop while communicating with supervisors and team members to complete jobs efficiently.
Participate in occasional overtime, weekend assignments, or emergency service calls when required by your position.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Valid driver's license and acceptable driving record.
Ability to work safely with hand tools, power tools, and mechanical equipment.
Willingness to learn troubleshooting, equipment maintenance, and field service procedures.
Ability to communicate clearly and professionally with customers, supervisors, and coworkers.
Ability to follow instructions, maintain accurate job records, and complete assigned work.
Ability to meet the physical requirements of the assigned position, with or without reasonable accommodation.
Willingness to work outdoors and in varying jobsite conditions, including exposure to mud, wastewater, and restoration environments, depending on the role.
Availability for occasional overtime, weekend work, or on-call assignments when required.
Previous experience in plumbing, drain cleaning, water treatment, excavation, restoration, construction, mechanical repair, or field service is preferred but not required for all positions.
Experience in customer service, service sales, or residential service work is a plus.
Willingness to complete company-provided training and follow established safety standards.
Mazama Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow
As published by recruitee · 10 questions
Basics
Full name, Email, CV, Cover letter, Phone
Short answers (1)
- Tell us something we should know about you that isn't on your resume? *Bonus Points* optional
Pick from a list (9)
- Are you able to reliably commute to the assigned reporting location or service area for this position, which may include Huntsville, Birmingham, Decatur, Albertville, Gadsden, or Anniston, AL, depending on the role?
- Do you currently have a valid driver’s license and an acceptable driving record that meets the requirements for operating a company vehicle?
- Are you willing to complete training and learn field service procedures, mechanical troubleshooting, equipment operation, and technical systems required for your assigned role?
- Are you able to perform the essential functions of the position, which may include lifting and carrying up to 75 lbs and working in conditions involving wastewater, mud, demolition, or contaminated environments?
- How many years of professional experience in field service, plumbing, drain cleaning, water treatment, excavation, restoration, mechanical work, construction, or a related hands-on trade do you have?
- As you transition into your next role, which of the following trades interest you the most.
- As you transition into your next role, which of the following is your preferred pay method
- Are you 21 years of age or older?
- Do you have experience in service sales, construction/plumbing, or in-home sales within a small business environment?