Service Transition Lead

Salary: £33,000 - 65,000 per year

Requirements:

• Demonstrated experience as a Service Transition Lead or in a similar role within large-scale ERP/HCM programs.
• Strong background in IT Service Management (ITIL) and service transition disciplines.
• Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence.
• Experience working with system integrators, preferably Oracle, and coordinating across business and IT teams.
• Excellent stakeholder management, communication, and leadership skills.
• Strong understanding of HR and Payroll processes and their business criticality.
• ITIL v3/v4 certification.
• Familiarity with cloud operations, SaaS service models, and vendor management.

Responsibilities:

• Manage the transition of services for a major Oracle HCM Cloud implementation covering Core HR and Payroll modules.
• Ensure new Cloud services are transitioned seamlessly into steady-state support.
• Maintain coexistence with the existing Oracle E-Business Suite on-premise ERP modules.
• Establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence.
• Coordinate across business and IT teams to support the transition.
• Work with system integrators and vendors to deliver the service transition effectively.

Technologies:

• Cloud
• ERP
• Support
• ITIL
• Oracle
• DevOps

More:

We are recruiting for a Service Transition Lead on a contract running until March 2027, operating inside IR35. The role is hybrid based in Reading, with two days a week onsite. This position supports a major Oracle HCM Cloud implementation for Core HR and Payroll, alongside coexistence with our existing Oracle E-Business Suite on-premise ERP environment. We offer a contract rate of £625 to £648 per day.

last updated 32 week of 2026