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Fairway Automotive Group

Service Valet

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Position Summary


The Service Valet plays a critical role in delivering a convenient, safe, and organized service experience for our customers. This entry-level, customer-facing position is responsible for the movement, staging, pickup, and delivery of customer and company vehicles, as well as maintaining an orderly and efficient service drive. The Service Valet regularly interacts with customers and team members and serves as a visible representative of the dealership’s commitment to professionalism and customer care.


Key Responsibilities


Vehicle Handling & Logistics


Safely drive customer and company vehicles to and from the service drive, parking areas, and off-site locations as needed


Pick up and deliver customer vehicles as part of the dealership’s service convenience offerings


Stage vehicles appropriately for service, repair, and customer pickup


Ensure all vehicles are parked securely, responsibly, and in designated areas


Service Drive Support


Direct incoming customer vehicles to maintain clear, organized, and efficient service drive lanes


Assist in managing traffic flow to ensure a safe and welcoming service environment


Support service advisors and technicians by maintaining vehicle readiness and accessibility


Customer Interaction


Greet customers courteously and professionally upon arrival


Provide clear direction and assistance during vehicle drop-off and pickup


Communicate respectfully and represent the dealership brand at all times


Facility & Campus Responsibilities


Walk across the dealership campus regularly to support vehicle movement and operations


Maintain awareness of surroundings to ensure safety for customers, employees, and vehicles


Assist with general service department cleanliness and organization as needed




Why Join Our Team


Entry-level opportunity with exposure to dealership operations


Clear path for growth within the service department


Stable, team-oriented work environment


Opportunity to be part of a customer-focused service experience

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