ServiceNow Administrator / ITSM Analyst
Posted Updated
We are seeking an experienced ServiceNow Administrator / ITSM Analyst to manage and optimize our ServiceNow platform while supporting ITSM and ITOM processes. The ideal candidate will have strong expertise in platform administration, workflow automation, CMDB governance, and ITIL-aligned service management practices along with business analysis skills, including process mapping, stakeholder engagement, requirements gathering, and user story development. Key Responsibilities: Administer and main…