ServiceNow Analytics Engineer: Dashboards & KPIs
Summary
A ServiceNow Analytics Engineer responsible for configuring Performance Analytics modules, designing dashboards and reports, and maintaining KPIs to support business decision-making.
- Configure and customize ServiceNow Performance Analytics and reporting modules.
- Design and develop dashboards and reports to support operational and management decision-making.
- Define and maintain KPIs to track system performance and business outcomes.
- Analyze data trends and provide actionable insights through visualizations.
- Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.