ServiceNow Business Analyst
Summary
Analyzes business needs and translates them into ServiceNow functional requirements, focusing on IT service management and service catalog processes to improve operational workflows.
Salary: £56,000 - 85,000 per year Requirements: Proven experience as a Business Analyst within ServiceNow environments. Strong experience in requirements gathering, analysis, and documentation. Experience translating business requirements into ServiceNow functional requirements. Knowledge and experience of IT Service Management (ITSM) processes. Experience working with Service Catalogue Management and service request processes. Strong stakeholder management and communication skills. Experience …