ServiceNow Business Analyst
Summary
Lead business analysis and process improvement for a ServiceNow implementation, gathering requirements and aligning stakeholders with technical solutions.
job summary: The Department is seeking an experienced ServiceNow Business Analyst to lead business analysis, requirements management, stakeholder engagement, and business process improvement activities supporting the Department's enterprise ServiceNow implementation. The selected consultant will work closely with business and technical stakeholders to analyze current processes, define business requirements, validate solutions, and ensure the ServiceNow platform supports the Department's operati…