ServiceNow CSM

ServiceNow CSM Location: Buffalo NY (Hybrid) 12 Months Need Locals only 12 EXPERIENCE NEEDED • 5 years of experience in IT Service Management, with a focus on Change Management. • Hands-on experience administering the ServiceNow platform, specifically the Change Management module. • Solid understanding of ITIL framework and change management best practices; ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice …