ServiceNow CSM Solution Architect
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Summary
Contract role for a ServiceNow CSM Solution Architect who leads solution architecture and technical design for ServiceNow Customer Service Management implementations — defining the data model, integration architecture, and security model across case and customer management. Remote, US-based opportunity via Maintec Technologies.
ServiceNow CSM Solution Architect Remote Contract Opportunity JD Key Responsibilities: Lead the solution architecture and technical design for ServiceNow CSM implementations and transformation programs. Translate business and customer service requirements into scalable ServiceNow CSM solutions. Define the overall application architecture, technical approach, data model, integration architecture, and security model. Design solutions across: o CSM Case Management o Customer & Consumer Management …