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Alphacom Systems and Solutions Pvt Ltd

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ServiceNow Developer

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Summary

Designs, develops, and customizes ServiceNow applications, modules, and workflows to support ITSM processes (incident, change, problem management), including integrations, testing, troubleshooting, and end-user training. Core stack: ServiceNow platform with JavaScript, HTML, and CSS.

We are seeking a skilled ServiceNow Developer to join our dynamic team in Andhra Pradesh. The ideal candidate will have a strong background in IT Service Management (ITSM) and extensive experience with the ServiceNow platform. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions within the ServiceNow environment to enhance our IT service delivery and improve operational efficiency. Key Responsibilities: - Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow applications. - Develop and customize ServiceNow applications, modules, and workflows to meet business needs. - Implement ITSM best practices and ensure compliance with industry standards. - Troubleshoot and resolve issues related to ServiceNow applications and integrations. - Conduct testing and validation of new features and enhancements. - Provide training and support to end-users and IT staff on ServiceNow functionalities. - Stay updated with the latest ServiceNow releases and features to leverage new capabilities. Required Skills: - Strong knowledge of ITSM processes and best practices. - Proficiency in ServiceNow development, including scripting, workflows, and integrations. - Experience with ServiceNow modules such as Incident Management, Change Management, and Problem Management. - Familiarity with web technologies such as HTML, CSS, and JavaScript. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills to work effectively with cross-functional teams. If you are a motivated individual with a passion for IT service management and a desire to contribute to a growing organization, we encourage you to apply for this exciting opportunity.

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