ServiceNow Developer - CSM Devops

Experience : 6+ Years Role : ServiceNow Developer - CSM Devops Key Responsibilities . Design, develop, and configure solutions across CSM, DevOps, and ITSM modules. . Build and enhance workflows, forms, business rules, script includes, and UI components. . Support and drive CI/CD pipeline integration, automation, and deployment processes on the ServiceNow platform. . Translate functional requirements into technical designs and working solutions. . Write clean, maintainable, and well-documented code following ServiceNow scripting best practices. . Perform unit testing and support QA through defect resolution. . Participate in code reviews and ensure adherence to platform development standards. . Collaborate with architects, business analysts, DevOpsteams, and other developers to deliver requirements on schedule. . Support ongoing enhancements, upgrades, and platform maintenance activities. . Assist with performance optimization and troubleshooting in production environments. Skills & Experience . 6+ years of total ServiceNow experience, with strong hands-on development skills. . Strong hands-on expertise in CSM module development and customization. . Solid experience with ServiceNow DevOps, including CI/CD pipeline design and implementation. . Strong development experience in ITSM. . Proficiency in JavaScript, Glide APIs, business rules, client scripts, and UI policies. . Experience with ServiceNow integrations (REST/SOAP, Integration Hub) and third-party CI/CD tools. . Good understanding of ServiceNow data model, ACLs, and platform architecture fundamentals. . Strong debugging and problem-solving skills. . Comfortable working onsite with the customer team in Singapore. Certifications . ServiceNow Certified System Administrator (CSA),mandatory. . ServiceNow Certified Application Developer (CAD), an advantage. . ServiceNow CIS CSM, an advantage. Preferred Attributes . Strong attention to detail and code quality. . Proactive communicator, comfortable working directly with onsite stakeholders. . Passion for DevOps practices and automation. . Willingness to pick up new ServiceNow modules and capabilities as needed. . Reliable and delivery-focused under contract timelines.