ServiceNow Developer ITOM (Discovery / Service Mapping)
Summary
ServiceNow ITOM developer in Hyderabad (6–11 yrs) who authors and maintains Discovery patterns, probes and sensors, writes Service Mapping scripts, builds Event Management correlation rules, and configures MID Server integrations while working with infrastructure/network teams.
Role & responsibilities
Author and maintain Discovery patterns, probes and sensors
Write and maintain Service Mapping scripts
Build Event Management correlation rules
Configure and troubleshoot MID Server integrations
Work directly with infrastructure/network teams to validate discovery accuracy
Document patterns clearly to support long-term ownership and knowledge transfer
Preferred candidate profile
CIS-Discovery or CIS-Event Management level scripting ability
Understanding of network and infrastructure discovery protocols
Comfortable working with MID Servers and credential-based discovery
Experience diagnosing CMDB data-quality issues at the scripting level